Clima & Partners

Since its foundation in 2007, the company has grown into a reliable partner for both trade professionals and private customers. In 2017, Clima & Partners moved to larger premises in Wijnegem to house its various departments and give its 80 employees an optimal working environment.

For plumbing, central heating and electrical installers, Clima & Partners acts as a specialist supplier. They can come to Clima & Partners for advice, product supply and installation support, with or without their own customer present. Clima & Partners also lets them buy individual HVAC units or have complete installations carried out.

Private customers are welcome too at Clima & Partners, for expert advice, a tailored quote and a solution that matches their needs exactly. With its own in-house engineering department, the company works closely with customers to arrive at the best technical and budget-friendly solutions.

With a strong focus on quality, efficiency and service, Clima & Partners continues to deliver innovative and sustainable HVAC solutions.

The rapid growth of Clima & Partners brought considerable administrative challenges. With more than 30 vehicles and a large team of technicians on the road, it became increasingly difficult to process work orders and track vehicles.

“Deciphering and processing all the work orders from our installers and technicians was more than a full-time job,” says Olaf Reyntjens. “And finding out where our vehicles were was often cumbersome and inefficient.”

Clima & Partners urgently needed a single solution that could improve both work order administration and vehicle tracking.

Clima & Partners found an efficient solution at GeoDynamics, market leader in registration systems for mobile workers. Implementing IntelliTracer made everything simpler:

• A black box tracking unit gave them real-time insight into the location of every vehicle.
• A badge reader/registration panel made time registration simpler for workers.
• The collected data was processed automatically for payroll and sent straight through to SD Worx.

“Our administrative staff used to process every hour by hand. Now we not only save time, we are also certain that hours worked are recorded correctly,” says Olaf Reyntjens. “On top of that, all the data is processed automatically by our payroll bureau, which saves us again.”

After several years of working together, Clima & Partners decided to extend the system with an activity panel. Mobile workers could now simply record which project they were working on, which produced a wealth of information for job costing.

Vehicle tracking is a major asset in its own right.
“Service and support are crucial for us,” says Reyntjens. “For urgent call-outs we can now see immediately which technician is closest to the customer.”

The GeoDynamics SMS service is also used extensively.
“Through the built-in SMS server, our customers can easily send messages to their mobile workers without interrupting them with phone calls,” says Stijn Stragier. “And a clear message history is always available.”