Case study

Tuinen Lieven Maes

Tuinen Lieven Maes designs and maintains gardens and delivers landscaping projects. The company works with a permanent team and reliable subcontractors to carry out every project professionally.

Case study

Tuinen Lieven Maes

Tuinen Lieven Maes designs and maintains gardens and delivers landscaping projects. The company works with a permanent team and reliable subcontractors to carry out every project professionally.

Their story

Tuinen Lieven Maes is a family business specialising in garden design and garden maintenance.

Tuinen Lieven Maes is a family business specialising in garden design and garden maintenance.

BV Tuinen Lieven Maes is a family business that stands out for its passion for green and its craftsmanship in garden design and maintenance. Lieven Maes has been at the helm of the company for more than 20 years, using his expertise to carry out every project with the greatest care.

The company is based in Meulebeke, West Flanders, and has a permanent team of three experienced workers, backed by a network of reliable subcontractors. This allows Tuinen Lieven Maes to take on both small and large projects, from maintaining private gardens to large-scale landscaping works.

The core values of the company are quality, reliability and efficiency. Delivering on that promise depends on work being planned and followed up properly. But as the company grew and the team travelled to different customers every day, logistical challenges arose that called for a solution.

Photos @Tuinen Lieven Maes

The challenge

A lack of real-time insight into journeys and working hours was leading to inefficient planning.

A lack of real-time insight into journeys and working hours was leading to inefficient planning.

With a team working at different locations every day, it became harder and harder to keep a clear overview of where the workers were travelling and how the vehicles were being used. Lieven Maes noticed that the lack of real-time information sometimes led to inefficient planning, which meant time was wasted unnecessarily.

Without a central management system, it was difficult to know exactly where the workers were and which routes they had driven. That also made it hard to record hours worked and journeys correctly, which had an impact on the administration and invoicing.

To tackle these problems, Tuinen Lieven Maes needed a solution that gave insight and control over its daily operations.

Detailed trip and time registration gives business owners a real-time overview of their workers and vehicles. That means not only more efficient planning, but also smooth administration and accurate invoicing.

The solution

GeoDynamics’ track-and-trace system improved planning, administration and customer satisfaction with real-time insight.

GeoDynamics’ track-and-trace system improved planning, administration and customer satisfaction with real-time insight.

To regain that overview and improve efficiency, Tuinen Lieven Maes chose the track-and-trace system from GeoDynamics. The system gives real-time insight into the locations and routes of the vehicles, so planning can be matched far more closely to the day-to-day work.

With the GeoDynamics app, Lieven can review the routes his team has driven every evening and see how efficiently the working day went. That gives him not only a better overview, but also helps him optimise future planning.

The system also has a positive impact on the administration. Working hours and journeys are now recorded automatically, so invoices are more accurate and customers are billed exactly for the hours and kilometres worked. This prevents errors and saves time in processing the administration.

With this solution, Tuinen Lieven Maes has not only more control, but can also respond faster to unexpected situations and increase customer satisfaction.

“What has always stayed with me is that early on I made a mistake myself while using the software. When I rang about it, GeoDynamics solved the problem within 10 minutes. That fast service gave me immediate confidence in their solution.”

“What has always stayed with me is that early on I made a mistake myself while using the software. When I rang about it, GeoDynamics solved the problem within 10 minutes. That fast service gave me immediate confidence in their solution.”

Watch the full testimonial from Tuinen Lieven Maes.

Discover how 4,000 companies are already saving

Join thousands of companies already benefiting from more efficient time management